Contact Us

Address: 86 D Phu Vinh, An Phu, Hoai Duc, Ha Noi, Viet Nam

Opening Hous: Mon to Fri – 8h -16h



Hotline: +84979986355

WhatsApp: +84979986355

Frequently Asked Questions

Please read our FAQ before sending us a message.

Do you ship to my country?

We mainly offer shipping to United State, Canada, Australia, United Kingdom and some countries that you can see in the country section when making payment. If you are in other country, please contact us before ordering.

How long does it take for an order to arrive?

Because these are handmade products with bulky sizes, it takes about 3-7 business days for product preparation, packaging and shipping registration.

Shipping time is about 10-20 business days depending on the size of the product you order, the impact of the epidemic as well as the control of the customs.

US orders ship USPS.

All Other Countries Ship Post.

If you have any questions about our shipping times, please contact us and we will be happy to help!

Can I change my shipping address or cancel an order?

For change of shipping address or cancelling after your order has been placed, please let us know ASAP so we can make the change.

We cannot guarantee that the address will be updated in time or cancelled before your item is shipped because orders are sent to our fulfillment team in a few hours and we cannot stop shipment at that point, so please give us the information as soon as possible.

We will do our best to accommodate you.

Can I have a tracking number?

Yes, we will send you the tracking code via your email as soon as it is provided by the shipping company.

Some tracking codes will show up slowly after a few days, please be patient.

I ordered 2+ items, but only received one… where’s my order?

We may ship in separate packages to either save cost or to get items faster to you. In any case, please contact us for more details.

I want to return and refund

Please read our return and refund policy carefully.

Accordion Panel

Most times this is because our customers have accidentally entered their email information incorrectly.

Send us an email